Is Broker BETTER?

A question I get a lot is "why is a mortgage broker better?"


When Zane and I first thought about buying a house when we were 12 (ok not really 12, it just feels like we were that young from this vantage point), literally the ONLY place we thought about going to get financing was our local bank. "We deposit our paychecks there" was our reasoning. Those folks at the bank knew we got paid, how much and it would be real convenient to make our mortgage payments there. HA! Seems funny now but a lot of people think that way, A LOT. Anything different just doesn't cross their mind.

Going to a bank for your mortgage is like going to an ear, nose and throat doctor to get your knee replaced. They have some basic knowledge and might get it done but they really aren't the experts. Banks typically have access to a small book of investors or in-house options that work pretty good for folks that fit nicely in the box with their credit, assets, income types and debt to income ratios. Banks add overlays or deposit requirements that tighten the qualification box even more. Also, did you know that bank lenders don't even have to get their own mortgage origination license or complete annual continuing education?? They are licensed under the bank. BANANAS! Its also important to note that bank lenders are typically paid a salary, meaning no matter if you are successful or not, they get paid. Banks are trying to do a little of everything, deposits, CDs, safety deposit boxes, commercial lending AND mortgage lending (sometimes)...it's hard to be good at everything at the same time. 


Retail lenders or big box lenders are a step up. They specialize just in mortgages, which is good, and they usually only get paid when you are successful in closing a loan. They aren't trying to wear all the hats at once like a bank. However, they are serving the retail lending company and that company has to get paid too. They have multi layers of management and the great, big octopus of people to employ; underwriters, processors, closers, shippers, post-closing etc and that monster must be fed. This can be a good thing in that the lender is always working with the same people which can streamline the loan process but it can also make your loan more expensive. 


Working with a mortgage broker is like booking your African safari with a travel agent vs. trying to arrange it all yourself. It's a boutique approach to mortgage. A mortgage broker has access to dozens of investors, all with their own loan programs and niche products. What's cool is that the investors are competing for the broker's business which benefits the buyers! Brokers are not only really good at the basics but they are also the magic makers on outside the box situations and products. My favorite part about mortgage brokerages is they are typically small business, owned and run by local ownership invested in your success; folks that are a part of the community and that are directly connected to their clients on a community level, not just across the desk of a big box store. The profits of the company are invested locally and stays in the community. Cool huh?


I have had the privilege of working for all three; bank, retail lender and now own my own broker shop. I have had success with all three but feel I can take care of my clients at an all-time high level now. I love that. I love being a small business owner in Montana invested in homeownership and building wealth through real estate. 


Here to help you as well!

Go Back to Blogs
A wooden house with the words `` mortgage rates '' written on it.
July 25, 2025
When it comes to mortgages, most borrowers don’t realize just how much money—and time—they’re leaving on the table by accepting cookie-cutter loan terms from big banks and retail lenders.
A mortgage approval form with a key and a model house
June 21, 2025
If you're planning to buy a home in Montana in 2025, mortgage pre‑approval should be your first move. Whether you're searching in Bozeman, Red Lodge, or Billings, getting pre‑approved strengthens your offer, helps define your budget, and speeds up the buying process.
June 21, 2025
Montana ARM vs 30‑year fixed.
A pair of keys sitting on top of a wooden sign that says `` refinance your mortgage ''.
June 21, 2025
Refinancing your home in Montana can be a smart financial move, but timing is everything. With interest rates, home values, and personal financial goals all playing a role, choosing the best time to refinance can save you thousands.
A stack of coins sitting next to a calculator on a table.
February 15, 2025
We've been freezing our tails off here in Montana for the last couple of weeks. The cows are getting ready to calve and we all need a thorough thawing out! I hope you have stayed reasonably warm. We have some interesting things to talk about today.
A key with a house keychain on top of a calculator.
January 25, 2025
One of the biggest conundrums facing homebuyers today is how to manage the transition of buying a NEW home with the equity in your current home as down payment. It's quite puzzling and stressful. Imagine, you have found the house of your dreams and you want to put in an offer before anyone else steps in front of you, but you haven't even started the process of listing your home for sale, let alone found a buyer. You could put in an offer on the new home with a Home Sale Contingency, meaning you would have to sell your current home prior to closing on the new home.
A person is holding a model house and a bunch of money.
By Wood Team Home Mortgage January 21, 2025
Are you a fan of solicitors calling your phone trying to sell you something? Me neither. I love hearing from friends, family and folks in business that I KNOW but I am not a fan of companies I don't know calling to sell me something. I think most of my clients feel the same. Am I wrong?
A person is putting houses on top of stacks of coins.
By Wood Team Home Mortgage January 21, 2025
As we move into another holiday season and a new presidential administration, home buying is still a bit challenging. Buyers are struggling with monthly payment which has been generated by higher prices coupled with higher interest rates. It has made for a conundrum that has been hard to swallow. However, FEAR NOT!
A row of houses with a white picket fence in a residential neighborhood.
By Wood Team Home Mortgage January 21, 2025
I hope you can feel the wind down of the year and are preparing for a lovely holiday season ahead. This time of year makes me think about home and how lucky we are to be a small part of a family's journey to get there.
A magnifying glass and two wooden houses are sitting on top of a graph.
By Wood Team Home Mortgage January 21, 2025
This is going to be a common statement this week. The FED dropped the FED Rate by 50 basis points on the 18th of September. The whole mortgage world was supposed to get better, right? Wrong. When my clients and realtors call me and mention the FED dropping rates and how that is going to make mortgage rates better, I always remind them, while SOMETIMES mortgage rates can mirror the FED rate movement, often they do not. Look what happened over the last few days.